‘Alexa, tell me which store will deliver me a necklace the quickest’.
Have you found yourself Alexa-ing this? We have, on multiple occasions.
Quick deliveries is the need of the hour because it’s not possible to wait for the parcels for too long, especially when one can go and get the products from a brick-and-mortar store.
Also, it’s such a task to keep checking apps and emails for constant updates regarding when your product will be delivered.
No one deserves to go through that pain and hence the Iron Man of the business world invented same-day and next-day delivery.
Oh don’t be confused now. You would have seen that one of the benefits of Amazon Prime is same-day delivery.
Have you wondered why they introduced that model? How will same-day delivery make your life easier? If yes, then welcome aboard.
In this blog, we’ll tell you all about the advantages of same-day and next-day delivery services and make sure you get it right away for your business!
Business Darwinism in Same and Next Day Delivery
Charles Darwin was a little too real when he said ‘survival of the fittest’. And this theory is relevant not just in biology, but in business and marketing as well.
There’s no denying that you are doing the best for your business.
However, there’s no harm in upgrading your strategies, and same-day and next-day delivery provide that cutting edge over other businesses for your products.
In 2019, more than 51% of the retailers already offer same-day delivery services, and the numbers have already grown since then, with the lockdown pushing the popularity of deliveries.
But you would be wondering what Darwin Boss has to do with this, right? It’s quite simple: a business that adapts well to the environment it’s situated in, has a better chance of survival.
Apart from marketing strategies, product upgradation, etc., your business needs to know what the customers want.
And right now, they are screaming “GIVE US OUR DELIVERIES NOW!”. Uh-uhm, sorry for shouting back there.
Business isn’t about ‘I am Iron Man’. It’s more about a friendly neighborhood strategy, i.e., adapting according to what the environment and situation needs.
You don’t need to take on a hard strategy and restrict competition against your competitors, but you can surely do your bit to ensure that your strategies make sure that the competitors don’t trample upon you.
Oh staph with your compliments on our wise words, you’re making us blush.
But jokes aside, there’s good enough reason for you to hang on to the bandwagon of same-day and next-day delivery services. And we’ll make you realize that in a flash!
How Can Same and Next Day Delivery Level Up Your Business?
You would have gathered so far that being in sync with market trends is extremely important for businesses.
Same-day and next-day deliveries are knocking on your door! Customers are quick to move to another firm if your business doesn’t meet their needs and trust us, you don’t want that.
Make way as we tell you how same-day and next-day delivery will level up your business without batting an eye!
1. Higher level of customer satisfaction
Customer service is the first and foremost service that any business should provide to its customers.
No one likes to stand 24/7, for 5 days, near a window awaiting a parcel.
Hence, when consumers see that the product will be delivered tomorrow, they’ll do everything in their means to get the best out of it.
Same-day and next-day delivery for customers is a good option not only because of time-constrained products but also for other products that can be shelved.
Customers are likely to purchase a product simply because of a good consumer service experience and you can make them your regulars by offering them THE BEST CUSTOMER EXPERIENCE EVER!
As soon as they can place purchases or pick up returns the same or the next day, the customer’s satisfaction will be maximized.
2. Lower inventory costs
Let’s talk about a relationship. If you offer same-day or next-day services, customers are likely to order more of your products, frequently.
Due to frequent orders, you’ll have to parcel products more than before, and the need for restock will increase.
Companies that utilize the delivery option of same-day and next-day shipping services are likely to be able to store fewer daily inventories.
Simply because there will be frequent restocking of your products, as goods will enter and exit the warehouse quickly, enhancing the efficiency of the stock process.
With this service, you’ll need simple design systems for sorting through automation as well and you’ll incur lower expenditures! Now, wouldn’t that be wonderful?
3. Less delay risk
Longer business days mean that your delivery might get delayed due to supply blocks, and other factors.
However, due to advanced technologies, and real-time tracking, same-day and next-day logistics prevent high delay risks.
The fact that there are more warehouses in one city, and there’s high availability of the product at the warehouses, making deliveries promptly is very possible.
And guess what, your delay risk will also reduce and hence you won’t leave customers waiting at their doors.
Furthermore, as the product is available at the warehouse, you wouldn’t involve any local vendor to deliver the product.
So good you’ll get to keep that extra profits with you by reducing the cost.
4. Building a trustworthy relationship
For the success of a company, happy customers are the most important!
This is in line with the principle of customer satisfaction, except a trustworthy relationship would equal recurring sales.
The same-day and next-day delivery services paint a layer of dependability and professionalism between businesses and customers.
Customers want a simple life. They do not wish to experiment too much (unlike some of our adventurers) once they find a suitable match in business.
So, when your customers will realize that you are the boss of efficiency in express deliveries, they’ll make sure to throw flowers at your altar a.k.a give you more orders.
Furthermore, they’ll recommend your courier services to other consumers as well, letting you welcome more clients.
Like, look at how far our relationship has come with our customers 😉
5. Higher conversion rates
Now, business isn’t just about making products and advertising them. It’s also about getting a good amount of customers for your products. Hello to more coffee!
Consumers in general wouldn’t shy away from spending money on businesses that deliver products in less than 24 hours.
One is even likely to shift between similar platforms to see which business offers them a quicker delivery. Advertising yourself will only get you so far.
It will introduce your brand to customers and make them curious.
But with an advertisement, there should be an exceptional service or product you offer so that customers actually stay with you and not just know about your products.
One edge of going to a brick-and-mortar store for shopping is that it delivers products to the customers right there and then.
When customers are dealing with services they cannot immediately access or see, they are a bit hesitant. And that’s where same-day and next-day delivery will step in!
So, next time they Google express delivery options, they’re likely to stumble upon your courier services. How cute that conversion is.
6. Maintain a competitive edge
Survival of the fittest is all about having a competitive edge over the others in a market.
Most businesses know about the benefits and ease of same-day and next-day delivery, thanks to e-commerce giants like Amazon.
So, your business needs to ensure that it is providing the basics to the customers – the fastest delivery possible.
Just this one service will get you so many more customers, you have no idea. Trust us, we don’t believe in supporting a lost cause.
We believe in doing what is right and necessary based on the market environment and consumer demand and right now they just want quick deliveries.
You can confirm this by putting yourself in the shoes of a customer as well. Why would you choose to wait forever for your delivery if it’s coming WITHIN A DAY?
But the principles of same-day and next-day delivery have much more impact. Wondering what we are talking about? Let’s take a peek, shall we?
Skip the Wait: Why Fast Delivery is the Key
When you’ll start the services of same-day and next-day deliveries, your customers will be more attracted to them and start purchasing from your competitors.
They’ll communicate their experiences to your potential customers. Cue Channa Mereya as your customers start leaving other firms for better service.
Customers always choose better services over mediocre services, because why not.
And hence, there’s no harm in being proactive about your business strategies and focus a little more on customer needs. Trust us, you won’t be disappointed.
If you made it till here, great! Now you need to sit down and start a cost-benefit analysis of same-day and next-day delivery services.
This way you’ll get a better idea of what we are talking about. So what are you waiting for?