Buyer-Seller Process
Order Confirmation
Connect+ sends real-time order confirmations via WhatsApp, assuring customers of their order receipt and processing, thus enhancing their experience.
Address Confirmation
Connect+ leverages WhatsApp to simplify address confirmation, allowing customers to verify their shipping address directly, eliminating potential address-related issues or delays.
COD Customers to Prepaid
Through Connect+, transitioning COD customers to prepaid becomes strategic and beneficial. We directly incentivize this shift by sending special prepaid coupons via WhatsApp.
Order Confirmation
Connect+ sends real-time order confirmations via WhatsApp, assuring customers of their order receipt and processing, thus enhancing their experience.
Address Confirmation
Connect+ leverages WhatsApp to simplify address confirmation, allowing customers to verify their shipping address directly, eliminating potential address-related issues or delays.
COD Customers to Prepaid
Through Connect+, transitioning COD customers to prepaid becomes strategic and beneficial. We directly incentivize this shift by sending special prepaid coupons via WhatsApp.
You focus on the
quality
of your brand. We focus on attracting the right customers for you. ❤️
Benefits of Connect+
Save your Time on Order Confirmation ⏳
IVR & Manual Calls for Verification ✅
Know your customer before you ship 🔍
Pre-paid Orders become the new normal 🌟
Track your COD to Prepaid Revenue 💵
Our Pay-Per-Outcome Pricing Protects You 💳
Pricing
People love Connect+
Connect+ has been a very useful feature to us. Customer receives instant notification about the order being placed. That increases customer trust. 60% of customers respond to the message and that has reduced a lot of our hassles.
Husaina
Fleur Footwear
I've been running my Shopify store, Gadgetwala, for several months now, and integrating Connect+ from our third-party logistics partner iThink logistics has been a game-changer. This feature streamlines our entire delivery process, providing real-time tracking, seamless order management, and enhanced communication. Thanks to Connect+, we've not only improved the efficiency of our logistics but also elevated the overall customer experience. It's a must-have for any Shopify seller looking to optimize their delivery operations and build trust with their customers.
Aman
Gadgetwala
Connect+ made order confirmations and address checks easy. My return rate dropped by 15%, and my operations are running smoother. Highly recommended!
Parth Mashrani
Capes India
I have been using Connect+ for 2 months and I am more than happy with the services that they provide. It has been cost-effective to use, and the integration process was seamless. Our conversion rate from COD to Prepaid has increased to 50%, hence our RTO has also reduced to 10%. If you have a D2C business, I advise you to Connect+ from ITL, as with WhatsApp integration, it’s just hassle free and easy. Because of that, I can be at ease.
Saad Saleem
You Auto Part-nerFrequently Asked Questions
