Enhance service transparency, and build trust in potential customers. Receiving real-time updates gives a sense of relief to the buyers.
Reduce non-delivery rates
Early notification keeps the buyer ready for receiving the parcel. This not only solves a major problem of customer unavailability, but also reduces multiple delivery attempts.
Increase customer loyalty
Meeting the delivery expectation of the customer increases customer loyalty and makes them stick to your brand even more.
Reduce frequent support calls
Keep your customer updated to prevent your customer support from getting flooded with phone calls.