DIA — Our artificially intelligent assistant
DIA an AI Assistant that manages our Whatsapp, email, and SMS notification system is here to ease out your shipment tracking process.
Get real-time updates, as soon as the products get shipped through multiple channels.
![DIA — Our artificially intelligent assistant](https://itl-website-aws.s3.ap-south-1.amazonaws.com/manage/assets/images/features-dia-dia-banner.png)
Here’s whats in store for YOU!
![Build trust](https://itl-website-aws.s3.ap-south-1.amazonaws.com/manage/assets/images/features-dia-build-trust.png)
Build trust
Enhance service transparency, and build trust in potential customers. Receiving real-time updates gives a sense of relief to the buyers.
![Reduce non-delivery rates](https://itl-website-aws.s3.ap-south-1.amazonaws.com/manage/assets/images/features-dia-reduce-non-delivery.png)
Reduce non-delivery rates
Early notification from the automated shipping software keeps the buyer ready for receiving the parcel. This solves the problem of customer unavailability and reduces multiple delivery attempts.
![Increase customer loyalty](https://itl-website-aws.s3.ap-south-1.amazonaws.com/manage/assets/images/features-dia-customer-loyalty-h320.png)
Increase customer loyalty
Meeting the delivery expectation of the customer increases customer loyalty and makes them stick to your brand even more.
![Reduce frequent support calls](https://itl-website-aws.s3.ap-south-1.amazonaws.com/manage/assets/images/features-dia-reduce-calls.png)
Reduce frequent support calls
With our live SMS, Email, Whatsapp notifications, your customers will now stay up-to-date during different stages of the shipment journey.